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ClinicGenZ
Governed Digital Healthcare Access
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How it works

One platform. Different onboarding journeys.

Patients, doctors, healthcare workers and facilities do not enter ClinicGenZ in the same way. This section explains each route clearly before showing the shared care flow.

Role-specific onboarding
Identity and eligibility checks
Admin review where required
Clear care journey
StartClear entry
VerifyTrusted identity
ApproveControlled access
UseRole-based journey
1

Choose your role

Start from the pathway that matches who you are.

2

Create the right account

Registration and verification requirements differ by role.

3

Complete review

Controlled access matters for professional and facility pathways.

4

Use the platform

Approved users continue into the functions available for their role.

Download or open the right gatewayRegisterVerifyAdmin review where requiredUse the correct role pathwayDownload or open the right gatewayRegisterVerifyAdmin review where requiredUse the correct role pathway

Choose the pathway that matches your role

The onboarding journey is different for each user. Select the relevant path instead of forcing everyone into one generic explanation.

P

Patients

Download the app, register, complete identity verification and wait for account approval before using the available patient functions.

Patient flow
Dr

Doctors

Complete the patient account steps, then submit a professional application for review before providing services.

Doctor flow
HW

Healthcare Workers

Register interest through the app for now. Dedicated service functions will be introduced in a future phase.

Healthcare worker flow
F

Health Facilities

Register through the facility referral or QR link, complete verification, then enter the staged facility ecosystem.

Facility flow

The shared four-part care logic

Once an approved user enters the correct pathway, the core care experience follows the same clear logic.

1

Understand the need

Start with guided intake and clear expectation-setting.

2

Route the case appropriately

Suitable cases can move forward. Higher-risk or unsuitable cases should be directed to the right physical or urgent pathway.

3

Support a structured interaction

The interaction should feel professional, accountable and easier to follow.

4

End with a clear next step

The user should leave with direction, not uncertainty.

Next step

Choose a role-specific onboarding flow from the How It Works menu above.

Each role page is located under the highlighted How It Works tab, so visitors can always see where they are.