Your onboarding journey
Follow the steps in order. Access should not be treated as active until the relevant checks are complete.
Download and register
Install the app, create an account and complete the required identity-verification steps.
Submit a doctor application
Apply through the doctor pathway and provide the requested professional information and supporting documents.
Wait for administrative review
The professional application must be reviewed and approved before the doctor can access service functions.
Provide services through the approved workflow
Once approved, the doctor may participate according to the available service rules, clinical boundaries and professional responsibilities.
Then continue into the shared care logic
Where the role has active platform functions, the experience continues through guided intake or service entry, appropriate routing, a structured interaction and a clear next step.
Understand the need or service request
Start with the information required for the role and situation.
Route appropriately
Use the correct lane and escalate unsuitable cases or requests.
Complete the structured interaction
Follow the role-specific workflow with clear accountability.
Close with a clear outcome
The user should know what happens next.